5 reasons to service your ATMs
August 6, 2024
ATMs have revolutionized the way people do their banking – providing 24/7 access to swift, convenient transactions. When a customer approaches your ATM, you want them to feel safe and have a seamless transaction, but there are many factors that can prohibit this from happening.
Continued use, poor lighting, exposure to dust, dirt and contaminants can all lead to disrupted service. Ultimately, this leaves a poor reflection on the image of your financial institution. Here are 5 reasons for cleaning & servicing your ATMs:
- Prolong the lifespan of your ATMs – Your financial institution has spent thousands of dollars on these machines, cleaning is pivotal to caring for your investment
- Maintain your ATMs’ functionality – Card readers, CRT screens and cash dispensers can degrade over time if not cleaned and maintained properly
- Ensure a seamless customer experience – An unsuccessful transaction at an ATM leads to an unhappy customer and ultimately, tarnishes your image
- Uphold Security Standards – Regular inspection and cleaning helps to identify the presence of skimming devices or other identity theft attempts
- Keep your customers safe – It’s always important to be sure your ATM is ADA compliant. Additionally, your ATM is being accessed at all times of the day. Checking that the area is adequately lit helps ensure your customers’ safety
If you haven’t already–build-in regular cleaning and maintenance schedules for your ATMs, you won’t regret it. Here at J&P Site Experts, we know every client is different. We are here to work with you on a program that fits your needs.
Safeguard your investment, your image and most importantly, your customers. Contact us today!
©2024 J&P ATM Site Experts, LLC